WHO IS Snakeer?
In a nutshell, a couple of pet lovers who quit their day job to start this amazing community we call Snakeer. To read our full story, click here.
HOW DO I CONTACT YOU?
You can click the "CONTACT US" button at the bottom of any screen. You can also reach out by email at firstname.lastname@example.org. Or reach us on social media!
Reach us on Facebook.
WHAT SIZE SHOULD I GET?
Measurements for each product have been provided in the description. Please go through them carefully and measure it against yourself to determine which size you should go for. Please note the majority of items are true to size. However, some items fit smaller or larger than the "norm" In this instance, we have noted in the product description and order accordingly.
CAN I CHANGE MY ORDER?
Yes, if you need to make any changes to your orders, please contact our Customer Service within 24 hours of placing the order.
WHAT ARE YOUR PAYMENT METHODS?
We accept PayPal (Visa, Master Card, American Express, and Discover).
WHO MAKES THESE LOVELY ITEMS?
Snakeer carefully chooses its partners. We proudly work with local small businesses in the US and across the world to bring you the most unique, premium items. We do not own or manufacture any product on the store.
WHEN WILL I RECEIVE MY ITEMS AFTER I PLACE AN ORDER?
Our Shipping takes between 12 - 20 business days. We know nobody likes to wait this long for your item to arrive but we know that once you receive your items it will be worth the wait!
HOW DO I KNOW IF MY ITEMS HAVE BEEN SHIPPED OR NOT?
When your items have been fulfilled, we will send a notification email to your registered email address. The tracking number is normally available within the next few days.